Boca HOME OFFICE Guia do Utilizador

1HOME OFFICE MODEM33.6Internal/External Fax ModemAdvanced User’s GuideHOMEOFF.PM6 5/9/97, 9:14 AM1

10HOME/OFFICE MODEMInternal ModemVerify that your internal modem package contains thefollowing items:ADVANCEDUSERS GUIDECOMMUNICATIONSSOFTWARE & M

11External ModemSection Three: External ModemRequirements and Status IndicatorsThe external version of the HOME/OFFICE MODEM has fewrequirements and i

12HOME/OFFICE MODEMStatus IndicatorsIndicator Definition StatusTM Test Mode FLASHES when modem is intest mode and if any errors aredetected.AA Auto An

13Advanced ConfigurationSection Four: Internal Modem: AdvancedConfiguration for Windows 95The Internal Boca Modem you have just purchased is an 8-bit

14HOME/OFFICE MODEMSection Five: TroubleshootingThis section lists common problems that may beencountered and their possible solutions.n Verify that y

15n Verify that the communication softwareis set to the same communications portwhere your modem is attached (e.g.,COM1, COM2). Check IRQ settings in

16HOME/OFFICE MODEMSYMPTOM POSSIBLE REMEDYn Power down your system(INTERNAL) and re-run yourcommunications software. Checksoftware settings.n Exit the

17I am having troublegetting my initstring to work.Connection ErrorsSYMPTOM POSSIBLE REMEDYn Init strings are primarilypersonal preferences. Use themo

18HOME/OFFICE MODEMSYMPTOM POSSIBLE REMEDYn Some on-line services require thatyour modem be configured to runwith error correction and datacompression

19Appendix A: Technical SpecificationsModem Data Rate: 33.6K, 28.8K, 26.4K, 24K 21.6K, 19.2K,16.8K, 14.4K, 12K, 9600, 7200, 4800, 2400,1200, or 300bps

2HOME/OFFICE MODEMHOMEOFF.PM6 5/9/97, 9:14 AM2

20HOME/OFFICE MODEMAppendix B: Compliance InformationFCC Statement:“This device complies with part 15 of the FCC rules. Operation issubject to the fol

21Notification to the Telephone CompanyNotification to the telephone company is no longer required prior toconnecting the registered equipment but upo

22HOME/OFFICE MODEMChanges in Telephone Company Equipment orFacilitiesThe telephone company may make changes in its communicationsfacilities, equipmen

23malfunction, may give the telecommunications company cause torequest the user to disconnect the equipment.Users should ensure, for their own protect

24HOME/OFFICE MODEMDECLARATION OF CONFORMITY(In accordance with EN 45014)We ,Boca Research, Inc.1377 Clint Moore RoadBoca Raton, FL 33487declare under

25WARNING/ATTENTION#1“CAUTION: THIS MODEM CARD IS INTENDED TO BE INSTALLED IN CSACERTIFIED EQUIPMENT IN THE FIELD BY THE USER IN THE MANUFACTURER’SDEF

26HOME/OFFICE MODEMNOTES FOR USE OF THIS DEVICE IN NEW ZEALAND• The grant of a Telepermit for a device in no way indicates Telecom acceptance ofrespon

27Appendix C: Modem Command ReferenceIn most cases, your communications software will set andcontrol the operation of your modem. Following is a brief

28HOME/OFFICE MODEMExample: ATH or ATH0 tells the modem to disconnectExtended commands were developed to provide greaterfunctionality and control over

29Example: S-Register 6, or S6=n, defines the length of time themodem will wait for a dial tone. In this case the acceptablerange is 3-6 (in seconds)

3Before You Begin your InstallationThe product you have purchased is designed to beeasily installed into most IBM PC or compatiblesystems. Many produc

30HOME/OFFICE MODEMV.21 The CCITT standard for 300bps communications. Domesticmodems follow the Bell 103 standard, but V.21 can acceptinternational ca

31BASIC AT COMMANDS (default values are highlighted)NOTE: AT command functionality may vary in internationalsettings. Command definitions listed in su

32HOME/OFFICE MODEMCommand DescriptionCommand Character EchoATE0 Disables echoing of the commands to the screen.ATE1 Enables echoing of the commands t

33Command DescriptionAutomode enableATN0 Requires speed of the connection be that specifiedby the value of S37.ATN1 Permits handshaking at any speed s

34HOME/OFFICE MODEMCommand DescriptionExtended result codesATX0 Disables monitoring of busy tones unless forcedotherwise by country requirements; send

35Extended AT CommandsCommand DescriptionData carrier detect (DCD) signalAT&C0 Forces DCD signal to be on at all times. (default)AT&C1 DCD on

36HOME/OFFICE MODEMNote on Flow Control. XON/XOFF is a software-based flow controlmethod, using standard ASCII control characters to pause or resumeda

37Command DescriptionTest and diagnosticsAT&T0 Terminates any test in progress.AT&T1 Executes the local analog loopback test.AT&T3 Execute

38HOME/OFFICE MODEMMNP OperationThe HOME/OFFICE MODEM supports all of the preceding classes.The following AT Commands apply to the MNP protocol.Defaul

39Break Control. Determines the modem response when aBREAK is received from the DTE or the remote modem. Thevalues of the parameters vary based on the

4HOME/OFFICE MODEMThe Standard Free TechnicalSupport number is forquick answers to specificinquiries on productfeatures and technicalquestions (call 5

40HOME/OFFICE MODEMError Correction Operating Mode. Selects the operating modethe modem uses while connected.AT\N0 NORMAL (speed buffering) mode.AT\N1

41AT Commands for V.42/V.42bisThe following AT commands apply to the V.42/V.42bisprotocol:Compression Control. Determines whether or not modem willuse

42HOME/OFFICE MODEMAT%Q 009 = -9 dBm, 010 = -10dBm, etc. all the way to 043(-43 dBm)Report Line Signal Quality. Returns a “high-order” byte of thecalc

43AT+MS Command (Modulation Select)This extended format command selects the modulation,optionally enables or disables automode, and optionallyspecifie

44HOME/OFFICE MODEMReporting Supported OptionsThe modem can send a string of information to the DTEconsisting of supported options using the following

45Modulation<mod>Selected Possible rates (bps)0 V.21 3001 V.22 12002 V.22bis 2400 or 12003 V.23 1200*9 V.32 9600 or 480010 V.32bis 14400, 12000,

46HOME/OFFICE MODEM2. <automode>=an optional numeric value which enables ordisables automatic modulation negotiation. Options are:<automode&g

47Example: +MS=11,0,16800,16800 selects V.34 16800bps fixedmode (no comparable S37 command).+MS=10,0,12000,12000 selects V.32bis 12000bpsfixed mode (s

48HOME/OFFICE MODEMS-RegistersThis section defines the purpose of the modem registers, andsequentially lists the registers and describes their functio

49The following table lists the modem’s registers and theirfunctions.Reg. Range Units Default DefinitionS0 0-255 rings 0* Auto-answerS1 0-255 rings 0

5Using the Boca Research HOME/OFFICE MODEM manual.This manual provides installation and operating instructions for theBoca HOME/OFFICE MODEM. The manu

50HOME/OFFICE MODEMReg. Range Units Default DefinitionS24 0-255 seconds 0 Sleep Inactivity Timer.S25 0-255 seconds 5 Asynchronous DTR Delay.S26 0-255

51Reg. Range Units Default DefinitionS38 0-255 seconds 20 Delay Before ForcedHangup.S39 Bit Mapped 3 Bit Mapped Registers.S40 Bit Mapped 104(68h) Bit

52HOME/OFFICE MODEMReg. Range Units Default DefinitionS95 Bit-Mapped 0 Extended Results Codes.NOTE: Bit values are defined as follows for S95:0 = CONN

53Result CodesResult NumericCode Value DescriptionOK 0Modem successfully executed a command line.CONNECT 1 Connection made at 300 bps.RING 2 Modem det

54HOME/OFFICE MODEMResult NumericCode Value DescriptionCONNECT 13 Connected as data modem during an7200 answer.CONNECT 14 Connection made at 12000 bps

55Result NumericCode Value DescriptionDELAYED 24 For X4; when a call fails to connect and thenumber dialed is ‘delayed’ due to countryblacklisting req

56HOME/OFFICE MODEMResult NumericCode Value DescriptionCARRIER 51 Carrier rate of 12000 bps.12000CARRIER 52 Carrier rate of 14400 bps.14000CARRIER 53

57Result NumericCode Value DescriptionCOMPRESSION:69 The modem has connected without dataNONE compression and COMPRESSION messagereporting has been en

58HOME/OFFICE MODEMAppendix D: Servicing Your Boca ProductIf your HOME/OFFICE MODEM requires service, first contact theauthorized dealer from whom you

59If you suspect a problem with a specific program orsoftware package, make note of the name, version orrelease number, and manufacturer of the softwa

6HOME/OFFICE MODEMContentsSection One: Introduction ... 7Section Two: Package Contents ...

60HOME/OFFICE MODEMn the HOME/OFFICE MODEM (board or external case only)n a copy of the original invoicen your return street address (for UPS purpo

61Appendix E: Warranty InformationLimited WarrantyBoca Research, Inc. (BRI) warrants to the original buyer of this BRI product that thehardware is fre

62HOME/OFFICE MODEMGlossaryAalgorithm. A formula or procedure which employs various methodsdefining how data is to be used to give a prescribed result

63bit-mapped registers. An S-register which contains multiple bit-oriented values. Example: the value of S22 is the sum of the bit valueswhich you sel

64HOME/OFFICE MODEMDCE. Data Communications Equipment. The local and/or remotemodem. A DCE is usually connected to a DTE.DTE. Data Terminal Equipment.

65extended AT-command. Extended commands were developed toprovide greater functionality and control over modem operationsthan is available from the ba

66HOME/OFFICE MODEMLLAPM. Link Access Protocol Modem. A V.42 ARQ type of errorcorrection protocol which is controlled by S-Register 46, where LAPMmay

67modulation handshake. Also referred to as Automode Enable and iscontrolled by the ATN command. This determines whether or not themodem must connect

68HOME/OFFICE MODEMretrain. An adjustment process performed when one of the modemsdetects signal distortion or line noise which threaten data integrit

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7Section One: IntroductionThe V.34 protocol offers the newest technology allowingfaster and more reliable connections between modems.The Boca HOME/OFF

Manual Part No. 9378Rev. 1.0HOMEOFF.PM6 5/9/97, 9:15 AM72

8HOME/OFFICE MODEMInstallation HintsYour HOME/OFFICE MODEM has been pre-set at the factoryfor optimum performance. All defaults are set to allow themo

9Section Two: Package ContentsThis section explains how to connect the Boca ResearchHOME/OFFICE MODEM to your computer.External ModemVerify that your